BNOVA WORLDWIDE SDN BHD

GLOBAL SHARIAH-COMPLIANT TERMS OF SERVICE & USER AGREEMENT

(Loyalty Reward Point Hybrid – LRPH Framework)

⸻

1. INTRODUCTION & ACCEPTANCE

This Agreement (“Agreement”) is entered into between:

BNOVA WORLDWIDE SDN BHD (“Company”)
and
Any individual or entity using the BNOVA platform (“User”).

By accessing, registering, or using the BNOVA platform, the User confirms that they:

* Have read and understood this Agreement
* Agree to be legally bound by all terms and conditions
* Accept full responsibility for their participation

⸻

2. NATURE OF PLATFORM

BNOVA operates as:

An E-Commerce Platform integrated with a Loyalty Reward Ecosystem

Powered by:

Loyalty Reward Point Hybrid (LRPH) Model

The platform is NOT:

* An investment scheme
* A financial institution
* A deposit-taking entity
* A guaranteed income program

⸻

3. SHARIAH PRINCIPLES

The Company operates based on:

* Lawful trade (Bai’ – real product transactions)
* Performance-based rewards (Ju’alah)
* Conditional gifting (Hibah)

The platform strictly avoids:

* Riba (interest)
* Gharar (excessive uncertainty)
* Maysir (gambling)

⸻

4. SYSTEM DEFINITIONS

4.1 Reward Unit (RU)

* A digital participation unit allocated through product purchases
* Used solely for internal reward calculations
* Has no fixed monetary value
* Non-transferable and non-tradable

⸻

4.2 Reward Phase

* A system-generated reward distribution phase
* Based on actual platform activity
* Timing and occurrence are not guaranteed

⸻

4.3 Loyalty Reward Point Hybrid (LRPH)

A hybrid system combining:

* Product-based commerce
* Loyalty reward mechanisms
* Network-based participation

⸻

5. REWARD CLASSIFICATION

All rewards are classified as:

* Marketing incentives
* Conditional rewards (Hibah)
* Performance-based rewards (Ju’alah)

Rewards are NOT:

* Investment returns
* Dividends
* Interest-based earnings
* Guaranteed income

⸻

6. NON-GUARANTEE CLAUSE

The User acknowledges that:

* Rewards are not guaranteed
* Rewards depend on actual product transactions and system activity
* Rewards may vary, be delayed, or may not occur

⸻

7. ELIGIBILITY

Users must:

* Be at least 18 years old
* Provide accurate and truthful information
* Maintain only one account

The Company reserves the right to reject or terminate any account without prior notice.

⸻

8. PURCHASE & PAYMENT POLICY

Accepted payment methods include:

* Online banking (FPX or equivalent)
* Payment gateways (e.g. MobilityOne, M1Pay, others)
* Debit or credit cards

Policy:

* All transactions are final and non-refundable
* Any chargeback will result in immediate account suspension and possible legal action

⸻

9. WALLET & WITHDRAWAL POLICY

The platform may include a Smart Saving Wallet:

* Used to store eligible rewards
* Rewards are not automatically withdrawable

Withdrawals are subject to:

* System conditions
* Verification procedures
* Compliance review

The Company reserves the right to delay, restrict, or deny withdrawals.

⸻

10. ACCOUNT FREEZE, SUSPENSION & TERMINATION

The Company reserves the right to:

* Suspend or terminate accounts
* Freeze rewards or withdrawals

If:

* The account is inactive for 90 days
* Fraud or abuse is suspected
* Any policy violation occurs

⸻

11. ANTI-ABUSE POLICY

Strictly prohibited:

* Multiple accounts
* System manipulation
* Use of bots or automation
* Exploitation of reward mechanisms

Violations will result in:

* Immediate forfeiture of rewards
* Account termination

⸻

12. ANTI-MISREPRESENTATION POLICY

Users are strictly prohibited from:

* Promoting BNOVA as an investment opportunity
* Claiming guaranteed or fixed income
* Misleading or deceiving the public

Violations may result in:

* Account termination
* Reward cancellation
* Legal action

⸻

13. PRODUCT-BASED MODEL DECLARATION

BNOVA operates as a product-driven ecosystem where:

* Rewards are derived from real product transactions
* Rewards are not solely dependent on recruitment

⸻

14. DATA PRIVACY

The Company will:

* Collect and process user data for account management, transactions, and delivery
* Protect user data in accordance with applicable data protection laws

The Company will not sell user data without user consent.

⸻

15. SHIPPING & DELIVERY

* Delivery timeframe: 3 – 14 business days
* Subject to location and logistics providers

The Company is not responsible for:

* Courier delays
* Customs issues

⸻

16. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company shall not be liable for:

* Financial losses
* Misinterpretation of the platform
* Third-party failures

⸻

17. FORCE MAJEURE

The Company shall not be liable for any failure due to:

* Natural disasters
* Government actions
* System disruptions beyond control

⸻

18. GOVERNING LAW

This Agreement shall be governed by the laws of Malaysia.

For international users, applicable local laws may also apply.

⸻

19. FINAL USER DECLARATION

“I confirm that I have read, understood, and agreed to all Terms and Conditions of BNOVA Worldwide without any coercion. I acknowledge that BNOVA is an e-commerce loyalty reward platform and not an investment scheme. I understand that all rewards are conditional, not guaranteed, and subject to actual system activity in compliance with Shariah principles.”

⸻

✔️ END OF AGREEMENT